Legal

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: June 2026

01

Introduction

Welcome to LingualHive Ltd ("LingualHive," "we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms described in this policy.

02

Information We Collect

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Organization or institution (if provided)
  • Any information you submit through contact forms, emails, or service inquiries

b) Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website

c) Communication Information

  • Messages, inquiries, or feedback you send to us
  • Information shared during service requests or consultations
03

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Deliver and manage our services
  • Improve our website and user experience
  • Communicate important updates or service-related information
  • Analyze website performance and usage trends

We only process personal data for legitimate business and professional purposes.

04

Data Protection and Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

05

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following situations:

  • With trusted service providers who support our website or operations
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of LingualHive Ltd or others

All third parties are required to handle your data confidentially and securely.

06

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

07

Your Rights

You may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details provided below.

08

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You may choose to disable cookies through your browser settings, but some features of the website may not function properly.

09

Third-Party Links

Our website may contain links to external websites. LingualHive is not responsible for the privacy practices, content, or policies of third-party websites.

10

Children's Privacy Policy

LingualHive Ltd does not knowingly collect personal information from children under the age of 13. If we become aware that we have unintentionally collected personal data from a child under 13, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately.

11

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes means you accept the updated policy.

12

Contact Information

LingualHive Ltd

Kigali, Rwanda

Email: info@lingualhive.com

Phone: +250 788 925

Questions about your data?

Reach out to our team and we'll be happy to help.

Contact Us